Privacy & Cookie Policy

Privacy Policy





When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at or mailing us at:
Tapestry Siena
Via S. Pietro 46 Siena Siena IT 53100


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service ( or Privacy Statement (


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by mail at
Tapestry Siena
[Re: Privacy Compliance Officer]
Via S. Pietro 46 Siena Siena IT 53100

Cookie Policy

Che cosa sono i cookie?

I cookie sono stringhe di testo inviate al browser Internet, che possono essere salvati sul computer dell’utente (o altri dispositivi abilitati alla navigazione, per esempio smartphone o tablet) durante la navigazione su un sito web. Quasi tutti i browser sono impostati per accettare automaticamente i cookie.

Per cosa usiamo i cookie?

I cookies permettono a chi gestisce il sito web di fare cose utili; per esempio, un cookie consente al gestore di un sito web di sapere se un computer (e probabilmente il relativo utente) ha visitato il sito web in precedenza. In genere, la finalità dei cookies è migliorare il funzionamento del sito web e l’esperienza dell’utente nell’utilizzo dello stesso. Usiamo inoltre i cookie per compilare statistiche anonime aggregate che ci consentono di capire come le persone usano il nostro sito e per aiutarci a migliorarne la struttura ed i contenuti.

Non siamo in grado di identificare personalmente gli utenti attraverso queste informazioni. Per ogni altra informazione o sulla gestione dei dati da parte di Tapestry Siena ai sensi dell’art. 13 del D.lgs. n. 196/2003, si rimanda alla parte di questo documento dedicato alla Privacy Policy .

Che tipi di cookie usiamo?

I cookie possono essere di 2 tipologie:

  • cookie di sessione: cookie temporanei che rimangono sul vostro dispositivo fino al momento in cui chiudete la finestra del browser;
  • cookie persistenti: cookie che rimangono salvati sul vostro dispositivo (PC, smartphone o tablet) fino alla cancellazione manuale o alla durata del cookie stesso.

Queste due tipologie di cookie (di sessione e persistenti) possono a loro volta essere:

  • di “prima parte” quando sono gestiti direttamente dal proprietario e/o responsabile del sito web;
  • di “terza parte” quando i cookie sono predisposti e gestiti da responsabili estranei al sito web visitato dall’utente.

Di seguito troverete specificamente elencati i cookie utilizzati sul sito Tapestry Siena.

  • WordPress CMS: I cookie generati da questo CMS servono esclusivamente alla gestione e al mantenimento dello stesso. I cookie in questione vengono generati per garantire la buona sessione di navigazione dell’utente, oppure per gestire il sistema di login del Sito, in modo da evitare attacchi web e garantire una maggiore sicurezza all’utente. Rimane fermo che suddetti cookie saranno eliminati nel momento in cui l’utente abbandona il sito e quindi nessun dato viene mantenuto all’interno del sito.
  • Google Analytics: I cookie legati all’analisi e monitoraggio del software in questione raccolgono in maniera anonima alcuni dati circa l’uso del sito come pagine visitate, tempo di permanenza sul sito ecc. Anche in questo caso nessun dato sensibile che possa collegare l’utente alla navigazione viene memorizzato, rispettando in questo modo la privacy del pubblico web.

Leggi ulteriori informazioni su cookie di Analytics e privacy.

Accettazione dei cookie

Chiudendo il banner di segnalazione presente all’interno del sito, scorrendo in basso le pagine o cliccando un qualunque suo elemento (link) acconsenti all’uso dei cookie.

Come bloccare o eliminare i cookie

Gli utenti possono impostare il browser del computer in modo tale che esso accetti/rifiuti tutti i cookie o visualizzi un avviso ogni qual volta viene proposto un cookie, al fine di poter valutare se accettarlo o meno. L’utente è abilitato, comunque, a modificare la configurazione predefinita (di default) e disabilitare i cookie, cioè bloccarli in via definitiva.

Se disabilitate i cookie di cui facciamo uso, ciò potrebbe influenzare la navigazione sul nostro sito, o impedire di visitare certe sezioni o di usufruire di determinati servizi offerti dal sito.

Se desideri approfondire le modalità con cui il tuo browser memorizza i cookies durante la tua navigazione, ti invitiamo a seguire questi link sui siti dei rispettivi fornitori.

Nel caso in cui il tuo browser non sia presente all’interno di questo elenco puoi richiedere maggiori informazioni inviando una email all’indirizzo Provvederemo a fornirti le informazioni necessarie per una navigazione anonima e sicura.